Privacy Policy

Date of Last Revision: October 22, 2025 (UTC) — Updated 17 days ago

1.1 Introduction

At Velrix, We prioritize Your privacy and the security of Your data. For this reason, We maintain complete transparency regarding the collection and handling of Your personal information. Additionally, if You have any specific or technical inquiries about how We process Your data, please refer to Section 1.13 for contact information. We are committed to providing clear and comprehensive responses to Your questions at no additional cost.

1.2 User Age Requirement

To utilize Our services, You must be at least 16 years of age. Velrix does not knowingly collect personal data from children under 16. If You suspect that a User is under this age limit, or if You are a parent or guardian, You have the right to request the removal of any information pertaining to Your child. Please use the contact information provided in Section 1.13 for assistance with such requests.

1.3 Personal Information Collected

Account Information:

• Username
• Email Address
• Hashed Password
• Email Verification Codes
• Account Creation Timestamp

Authentication & Session Data:

• Session Tokens and Cookies
• Login History and Authentication Attempts
• Session Duration

Device & Browser Information:

• IP Address
• Geographical Location
• Browser Type and Version
• Operating System
• User-Agent String
• Device Type
• Timezone

Usage & Activity Data:

• Time of Visit
• Pages Visited
• Referring URL
• Activity Logs
• API Request Data

File Storage Data:

• File Names
• File Sizes
• File Types
• Upload and Modification Timestamps
• Storage Usage Statistics

1.4 Collection Method

Velrix collects personal information in the following instances:

• When You register for an account on Our website
• When You contact Us through any communication channel
• When You utilize Our renewal service
• When You access and use Our control panel
• When You use any other services offered on Our platform

Please be aware that Velrix is not responsible for the content of advertisements displayed on Our site. Exercise caution and ensure the trustworthiness of the site before entering any personal information.

1.5 Use of Personal Information

Velrix utilizes Your personal information for the following purposes:

• To create, verify, and manage Your account
• To facilitate login, authentication, and secure access to Our services
• To provide and maintain Your file storage server and control panel
• To enable the functionality of Our desktop client and its features
• To process service renewals and manage Your subscription
• To respond to Your inquiries and provide customer support
• To generate anonymized usage statistics to enhance User experience (including most-used services, country distribution, and service interaction). These statistics contain no unique identifiers and are not shared with third parties
• To deliver personalized advertising through third-party networks and measure advertising effectiveness
• To analyze usage patterns through analytics services
• For cybersecurity purposes, including intrusion detection, threat prevention, regional blocking, and bot identification
• To enforce Our Terms of Service, prevent abuse, and investigate violations or suspicious activity
• To send You emails related to account verification, service expiration, important security alerts, and other service-related communications
• To comply with legal obligations and respond to lawful requests from authorities

1.6 Advertisement and Third-Party Providers

Velrix utilizes various third-party service providers to support Our platform, including advertisement providers, security services, and optional desktop client features. These providers may process certain data in accordance with their own privacy policies. Below is a detailed overview of each service We use:

Adcash: We use Adcash as Our advertisement provider on Our main pages and control panel. For details on their data handling practices, including information on cookies and privacy features, please visit Adcash's Legal & Privacy Policy .

Cloudflare: Velrix uses Cloudflare for additional security, protection against bots, and performance enhancement. Additionally, We employ Cloudflare Turnstile for the control panel to verify human Users. Cloudflare may process some of Your data as part of their services. For detailed information on Cloudflare's data protection practices and Your rights regarding Your data, please review Cloudflare's Privacy Policy .

Google reCAPTCHA: We use Google reCAPTCHA v3 for Our internal services such as signup, renewal page, and other protected areas to enhance security and protect against spam and abuse. This service helps Us distinguish between genuine Users and automated software. For more information on Google's data handling practices and privacy protocols, please visit Google's Privacy Policy .

Honeygain: When You download and use Our desktop client, You will have the option to enable Honeygain. This service is only used within the desktop client and You will receive a prompt to accept its terms before it begins operating. Honeygain will not be active unless You explicitly consent. For details on their data handling practices and privacy features, please visit Honeygain's Privacy Policy .

PacketSDK: When You download and use Our desktop client, You will have the option to enable PacketSDK. This service is only used within the desktop client and You will receive a prompt to accept its terms before it begins operating. PacketSDK will not be active unless You explicitly consent. For details on their data handling practices and privacy policy, please visit PacketSDK's Privacy Policy .

1.7 Data Privacy and Security

At Velrix, We prioritize the security of Your personal information and implement comprehensive measures to protect Your data:

Encryption: We employ industry-standard encryption protocols to protect Your data. Passwords are hashed using strong cryptographic algorithms, and all data transmissions between Your browser and Our servers are encrypted using SSL/TLS protocols. API communications between Our main site and control panel are also encrypted to ensure secure data transfer.

Data Storage: Your personal information and files are stored securely on Our own servers located in Sweden, operated through Our Melonslab infrastructure (part of Hypefox Ltd). We maintain direct control over Your core personal data storage and do not rely on external third-party hosting services for storing Your information.

Third-Party Data Processing: While Your data is stored on Our own servers, certain third-party services mentioned in Section 1.6 (including Adcash, Cloudflare, Google reCAPTCHA, and optional desktop client features) may process or access specific data as described in their respective privacy policies. These services do not store Your core account information but may process behavioral and interaction data.

Security Measures: We implement multiple layers of security protection, including:

• Secure session management and encrypted authentication tokens
• Activity monitoring and logging systems
• Rate limiting to prevent abuse and unauthorized access
• Bot detection and regional blocking through Cloudflare
• Regular security audits and system updates
• Multi-factor verification during critical operations

File Storage Security: Files uploaded to Your server are stored with appropriate access controls to ensure only You can access Your data. We implement measures to protect file integrity and prevent unauthorized access.

Data Retention: We retain Your personal information for as long as Your account remains active or as necessary to provide You with services. Upon account deletion, Your data is permanently removed from Our systems in accordance with Our data retention policies and legal obligations.

Infrastructure Transparency: For complete transparency about Our infrastructure practices, We encourage You to review Our related privacy documentation: Melonslab Privacy Policy and Hypefox Ltd Privacy Policy .

Security Limitations: While We implement commercially reasonable security measures to protect Your personal information, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security but remain committed to protecting Your data using industry-standard practices and continuously improving Our security infrastructure.

1.8 Data Sharing

Velrix upholds a strict policy regarding User privacy and data sharing:

No Sale of Personal Data: We do not sell, trade, or rent Your personal identification information to third parties for their commercial purposes. Your username, email address, password, and other personally identifiable information remain confidential and are never sold.

Third-Party Service Providers: We share certain data with third-party service providers as necessary to operate Our platform and deliver Our services. These providers are detailed in Section 1.6 and include:

• Advertising Networks (Adcash): We share behavioral data such as pages visited, IP addresses, device information, and browsing patterns to deliver personalized advertisements and measure advertising effectiveness. This data is processed according to their privacy policies.
• Security and Performance Services (Cloudflare): Connection data, IP addresses, and request information are processed to provide security features, bot protection, and performance optimization.
• Anti-Spam Services (Google reCAPTCHA): Interaction data and device information are shared to verify human users and prevent automated abuse on Our signup, renewal, and protected pages.
• Optional Desktop Client Features (Honeygain and PacketSDK): If You explicitly consent within the desktop client, network and device data will be shared with these services according to their respective terms.

Aggregated and Anonymized Data: We may share aggregated demographic and usage statistics that do not contain any personally identifiable information. This includes general data about visitor trends, popular services, geographical distribution, and platform usage patterns. Such anonymized information may be shared with business partners, affiliates, and advertisers to improve Our services and user experience. This data cannot be used to identify individual users.

Legal Obligations and Protection: We may disclose Your personal information when required by law, legal process, litigation, or governmental requests. We may also share information when necessary to:

• Enforce Our Terms of Service and investigate violations
• Detect, prevent, or address fraud, security issues, or technical problems
• Protect against harm to the rights, property, or safety of Velrix, Our users, or the public as required or permitted by law

Business Transfers: In the event of a merger, acquisition, reorganization, or sale of assets, Your personal information may be transferred as part of that transaction. We will notify You via email and/or a prominent notice on Our website of any such change in ownership or control of Your personal information.

No Data Sharing for Analytics Beyond Stated Purposes: Any analytics data collected is used solely for the purposes outlined in Section 1.5 and is not shared with third parties except as explicitly stated in this policy.

Your Control: You maintain control over Your data. You can exercise Your rights as outlined in Section 1.9, including the right to access, correct, or delete Your information at any time.

This approach ensures transparency about how Your data is shared while maintaining the highest standards of privacy protection and giving You full visibility into Our data practices.

1.9 User Rights

Velrix recognizes and respects Your rights regarding Your personal data under GDPR and UK-GDPR. You have the following rights:

Right to Be Informed: You have the right to receive clear, transparent information about how We collect, use, store, and share Your personal data. This Privacy Policy fulfills that obligation.

Right to Access: You have the right to request confirmation of whether We process Your personal data and obtain a copy of that data, including information about its use, sharing, retention period, and source.

Right to Rectification: You have the right to request correction of any inaccurate or incomplete personal data We hold about You.

Right to Erasure (Right to be Forgotten): You have the right to request deletion of Your personal data when it's no longer necessary, when You withdraw consent, when You object to processing, or when it has been unlawfully processed. Upon account deletion, We will permanently remove all Your data from Our systems.

Right to Restrict Processing: You have the right to request that We limit how We process Your personal data when You contest its accuracy, when processing is unlawful, when We no longer need the data but You require it for legal claims, or when You have objected to processing.

Right to Data Portability: You have the right to receive Your personal data in a structured, machine-readable format (JSON or CSV) and request We transfer it to another service provider where technically feasible.

Right to Object: You have the right to object to processing based on legitimate interests, direct marketing, or research purposes. You can opt out of marketing at any time.

Right to Withdraw Consent: Where We process Your data based on consent (such as optional desktop client features), You can withdraw that consent at any time without affecting prior processing.

Right to Lodge a Complaint: You can lodge a complaint with the Information Commissioner's Office (ICO) at https://ico.org.uk for UK concerns, or Your local data protection authority for EU concerns.

How to Exercise Your Rights:

Use the contact information provided in Section 1.13 to exercise Your rights. We will respond free of charge within 30 days (extendable to 90 days for complex cases). We will verify Your identity before processing requests involving personal data access or deletion. If We deny Your request, We will explain why, and You can appeal by contacting Us again or filing a complaint with the supervisory authority.

No Discrimination: We will not discriminate against You for exercising Your privacy rights. Some rights may be limited by law when We have legal obligations to retain data or need it for legal claims.

1.10 Cookies and Tracking Technologies

Velrix uses cookies and similar tracking technologies to provide, secure, and improve Our services. Cookies are small text files stored on Your device when You visit Our website.

Types of Cookies We Use:

Strictly Necessary Cookies: These cookies are essential for Our services to function and do not require consent. They enable login sessions, authentication, security features, and core functionality.

Analytics Cookies: We use analytics cookies to understand how Users interact with Our platform, track usage patterns, and improve Our services. These cookies require Your consent.

Advertising Cookies: Third-party advertising networks (Adcash) use cookies to deliver personalized advertisements, measure ad effectiveness, and limit ad frequency. These cookies require Your consent and may track Your activity across websites.

Third-Party Cookies:

We use the following third-party services that may set their own cookies:

• Adcash: For advertising and ad performance tracking
• Cloudflare: For security, performance optimization, and Turnstile verification
• Google reCAPTCHA v3: For bot detection and spam prevention on signup and renewal pages
• Desktop Client: If You use Our desktop client and enable optional features like Honeygain or PacketSDK, separate consent prompts will appear before any tracking begins.

Your Control:

You can manage cookie preferences through:

• Our cookie consent banner when You first visit
• Your browser settings to block or delete cookies
• Cookie settings accessible in Our website footer

Important Note: Disabling strictly necessary cookies will prevent You from accessing Your account and using Our services. Disabling analytics or advertising cookies will not affect core functionality, but advertisements will be less relevant to Your interests.

Non-essential cookies are only set after You provide explicit consent. You can withdraw consent at any time through Your browser settings or Our cookie management interface.

For more information about specific cookies or to manage Your preferences, use the contact information provided in Section 1.13.

1.11 Data Controller

The data controller responsible for processing Your personal information is Hypefox Ltd, registered in England and Wales with company number 14423502. The registered office is located at 27 Old Gloucester Street, London, United Kingdom, WC1N 3AX. Hypefox Ltd is registered with the Information Commissioner's Office (ICO) under registration reference ZB529343.

1.12 Policy Updates

We reserve the right to revise, modify, or update this Privacy Policy at any time to reflect changes in Our practices, technology, legal requirements, or other operational needs. When changes occur, the "Date of Last Revision" at the top of this policy will be updated.

Notification of Changes: For material changes that significantly affect how We process Your personal data, We will notify all registered Users via email at least 30 days before the changes take effect. For minor administrative or clarification updates, the updated policy will be posted on this page.

1.13 Contact Information

For any questions, concerns, or requests regarding this Privacy Policy, Your personal data, or to exercise Your data protection rights, You can contact Us using any of the following methods:

Email: contact@hypefox.net

Contact Form: Contact Form Page

Both methods will reach the same contact destination.